499 com Privacy Policy

1Introduction & Scope

499 comWelcome to the 499 com Privacy Policy. This policy explains what information we collect when you use our website, mobile app, or any of our services, how we use it, and how we keep it safe. This policy applies to all users in Bangladesh.

499 com By using the service, you are considered to have agreed to this Privacy Policy. Please read it carefully before creating an account or using our services. If you disagree with any part of this policy, please refrain from using our services and contact our support team directly.

We may update this Privacy Policy at any time. When changes are made, the "Last Updated" date on this page will be revised, and significant changes will be communicated via email or through the platform.

2What Information We Collect

499 com Two types of data are collected — information you provide directly and information collected automatically. Both are described in detail below:

Personal Information (provided directly by you)

• Full name and date of birth
• Email address & mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, bank account number)
• Photos or scans of uploaded documents

Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Session Data & Cookies
• Page views and click patterns
• Gaming activity and transaction history
• Login time and location

3How We Use Your Data

499 com We use your information only for specific, legitimate, and transparent purposes. The table below clearly outlines what your data is used for:

4Data Storage & Security Measures

Protecting Your Personal Data 499 com Industry-leading security technology is in place. Our security measures include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewalls prevent unauthorized access.
• Two-Factor Verification: Two-step authentication is available for added login security.
• Regular Audits: Third-party security experts conduct regular reviews of our systems.
• Data Backup: Your data is regularly backed up to secure servers.
• Staff Training: Only authorized personnel can access data, and only to the extent required.

Your data is retained for as long as your account remains active or as required to meet legal obligations. After account closure, certain data may still be retained in accordance with regulatory guidelines.

5Sharing Data with Third Parties

499 com 499 com never sells or rents your personal data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Identity Verification Service: Authorized verification services for completing the KYC process.
• Legal Authorities: Government agencies when required by court order or legal obligation.
• Technology Partners: Trusted software services for platform operations (under data processing agreements).

We have strict data protection agreements with all third parties, and they may only use your information for specified purposes.

6Cookie Policy

499 com Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To measure website speed and performance.
• Preference Cookies: To remember your language and theme preferences.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from working.

7Your Rights & Controls

499 comYou have the following rights over your data at 499 com:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted in certain circumstances.
• Right to Restrict Processing: You can request that data processing be restricted for specific reasons.
• Right to Portability: You can request a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.

8Child Protection Policy

499 com 499 com strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If parents suspect their child is using our platform, please contact our support team immediately.

9International Data Transfers

499 com499 com servers may be located in various countries. When your data is transferred internationally, appropriate data protection measures are in place in the destination country. We only transfer data to countries or partners where adequate protection is guaranteed.

10Contact & Complaints

For any questions or concerns about our Privacy Policy, please contact our data protection team. We take all concerns seriously and aim to resolve them as quickly as possible.

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